Medical Transportation Resources

By Holt Transport • October 19, 2026
Find out if stretcher alternative transportation in Grand Blanc, MI fits your needs. Learn who qualifies, what the ride involves, and how to arrange it.
By Holt Transport • August 11, 2026
Walk through every step of wheelchair-accessible NEMT in Saginaw — from booking and lift operation to securement and return-trip coordination.
By Holt Transport • September 23, 2025
Learn how to choose the best medical transportation service in Midland. Get expert guidance on what to look for in quality transport providers and tips for booking safe, reliable rides.
Empty stretcher inside an ambulance at a hospital entrance
By Holt Transport • September 9, 2025
Discover how to find reliable ambulatory transport services in Bay City. Learn what to expect from quality medical transportation and get tips for choosing the right service for your needs.
August 28, 2025
Emergency Medical Transport: How to Prepare in a Crisis
A white Holt Transport minivan with its rear hatch open and a wheelchair ramp extended in a parking lot.
August 28, 2025
How to Find Disabled Transport Options in Saginaw & Grand Blanc
August 28, 2025
This article is intended to provide a brief overview of the primary options for Non-Emergency Medical Transportation and the quality of service that patients consider most important to enhance their overall healthcare. Let’s look at the options: 1 – Ambulance Transportation  Ambulance transportation is usually reserved for emergency medical situations. However, ambulance transportation can be used in non-emergency medical conditions where the patient’s health is concerned. Transport is deemed medically necessary to provide support for the patient. These means of transport are typically from hospital to hospital, hospital to home, nursing home, or hospital to outpatient services. The circumstances for the necessity of these transports vary widely, dependent upon the individual patient’s medical condition. Due to the high cost of ambulance transportation, it must meet specific guidelines to be considered medically necessary to be covered under Medicare, Medicaid, and most health insurance policies. Before using an ambulance service for non-emergency medical transportation, you should check with your insurance provider to see if you are covered for the service. Otherwise, you may be liable to pay the ambulance company hundreds of dollars out of your pocket. 2 – Non-Emergency Medical Transportation Companies Non-Emergency Medical Transportation (NEMT) companies were established to fill a unique void in medical care by enabling patients who cannot drive or do not have access to transportation to get to their appointments. These companies provide lower-cost services than ambulance companies and a safer, cleaner, more comfortable ride than private taxi services or public transportation. NEMT companies are also trained and equipped to accommodate special needs for physically disabled persons, including wheelchairs, walkers, and service animals. Our NEMT drivers are familiar with the locations and physical layouts of all the major medical facilities in our area. Thus, we are uniquely qualified to go the extra mile to assist passengers with door-through-door service to and from the vehicle. What is meant by the door through door service? If a client was mobility challenged or anxious about where to check-in for a first-time appointment, our drivers could assist the client into the building, including holding doors open and assistance with elevators or stairs if requested. A reputable, customer-focused NEMT company employs highly skilled drivers with these credentials: Defensive Driver’s Training Course HIPAA Regulation Training Assisting Persons with Disabilities Training Emergency, Procedures, and Bloodborne Pathogens Training Fraud, Waste, and Abuse Training Most NEMT companies receive their work from large transportation brokerage firms that distribute it to qualified NEMT providers. NEMT companies must adhere to high standards, certifications, inspections, and training to be considered a preferred transportation provider. NEMT companies utilize sophisticated dispatching software and scheduling programs that allow them to provide reliable, on-time service. NEMT services can be covered under Medicare, Medicaid, and many health insurance programs with prior authorization. 3 – Private Taxi Transportation Most patients who require non-emergency medical transportation are in specific distress due to their medical condition. These patients deserve clean, safe, comfortable rides from individuals who are professional, polite, compassionate, and possess the experience and understanding of their situation. Most private taxi drivers have little or no training in treating or accommodating persons with medical conditions or physical disabilities. Their primary concern is to get the passenger to their destination as quickly as possible to make money. It is rare to see a private taxi driver exit his vehicle, much less help through the front door to the facility check-in area. This attitude is often an unpleasant, unreliable experience that can cause more stress for the patient. Under most circumstances, private taxi companies do not bill Medicare, Medicaid, or health insurance providers. Therefore, the patient must pay the transportation fee upon delivery and handle the reimbursement request. 4 – Public Transit Public transportation for persons with medical conditions, behavioral problems, or physical disabilities can be an inconvenient, inefficient, and stressful mode of transportation. The patient has to find a way to the bus terminal and wait for the bus to arrive, often in inclement weather. The patient is dropped off at the bus terminal closest to their destination but rarely within safe walking distance. Seniors and people with disabilities are especially susceptible to falls and boarding a bus can be a daunting and hazardous task. As with private taxi drivers, few public bus drivers have adequate training in adequately accommodating the needs of people in poor health or with disabilities. In fact, due to the fixed-route nature of public transportation, the bus driver’s destination is unknown. They have no way of knowing if the passenger has a health issue unless they show physical symptoms. Therefore, the driver does not indicate that the patient might require special care and attention. And even if they did, the driver is under no obligation to assist the patient in any way. Few public transit providers bill Medicaid and Medicare due to the low reimbursement rate and the ability to meet the complex regulations. While public transportation may be the most affordable option for persons without health insurance, the experience can exacerbate their condition, hinder their recovery, or endanger their health. Conclusion When determining your needs for non-emergency medical transportation, we recommend you consider the points we’ve mentioned in this article. There are many other factors to think about that we didn’t cover here. So, depending on your circumstances, you should consult with your health insurance provider, your healthcare provider, and your family to determine which method will provide you with the services you need. About Holt Transport Wheelchair, Ambulatory, Gurney Alternative Door-To-Door Transportation We are the go-to transportation provider for healthcare organizations, doctor’s offices, schools, public transportation services, and medical facilities across Michigan, trusted by major NEMT management companies nationwide. Our commitment to providing top-notch transportation services for mobility-challenged individuals has led us to expand our fleet past 40 vehicles and drivers since our start in 2010.Our team is trained to ensure safe transportation for clients in wheelchairs, and we strive to accommodate any transportation need for single or multiple passengers, including those with service animals. All our wheelchair vans feature 24″ bariatric wheelchairs when required. We recently added the Broda Synthesis WC19 Transport Chair – a powerful, revolutionary device that has revolutionized non-emergency medical transport for gurney alternative transport. We take pride in the state-of-the-art technology systems we use to dispatch our vehicles and plan our routes, reducing wait times and ensuring reliable service. Additionally, our commercial insurance, MDOT certification, and state inspection guarantee we maintain our exemplary service. Our vehicles are all newer models, smoke-free, and well-maintained to offer maximum comfort during transit. Choose Holt Transport for safe, professional, and efficient transportation services, every time! Contact us at info@holttransport.com or call (989)860-1004, Monday-Friday 7:00 am – 5:00 pm.
August 28, 2025
1-Door-to-door transportation Holt transport is unique in that we offer true door-to-door transportation for our clients. Our compassionate drivers will meet you at your door for pickup, take you to your medical appointment and help you back to your door when you return home. 2- Arrive On time Holt Transport provides safe and reliable transportation services for physically challenged individuals of any age who use a wheelchair or powerchair. We provide you with non-emergency medical transportation to your Doctor, Rehabilitation Therapy, Kidney Dialysis, Chemotherapy treatment, Eye and Ear exams as well as Outpatient Surgical Procedures; we also offer rides home from the hospital after Surgery! 3-Available anytime weekdays, 7am – 5pm Our drivers will go anywhere from 7 am – 5 pm every day to your chosen destinations. Holt may be able to accommodate other times with advanced request depending on availability. We make sure that you get where you are supposed to be in time for your appointments. 4-Modern, clean wheelchair accessible vans Our wheelchair accessible vans are equipped with an ADA approved commercial lift. Once loaded, your chair is secured to the van floor using our Q-Straint tie down system which keeps it from rolling while in motion. Our vehicles are Commercially Insured, State Inspected and MDOT or LARA Certified, as applicable. 5- Safe, professional drivers Drivers are ALL trained and certified in courses such as Defensive Driving, Assisting Passengers with Disabilities, Wheelchair Securement, Emergency Situations Procedures, Bloodborne Pathogens Training and Fraud Waste Abuse prevention. Holt Transportation prides itself on discretion when it comes to health-related information. 6-COVID-19 Transportation Our safety conscience drivers can provide transportation even with a COVID-19 positive test result. If you need a ride to get tested, call Holt Transport. 7-Trusted by medical facilities, hospitals and large insurance companies Holt works with local and national medical facilities, brokers, and insurance companies who rely on us to transport their clients daily for doctor appointments. Who do we provide transportation services for? We provide door-to-door non emergency medical transportation for people with mobility problems who may need a ride to the store, doctor appointments, therapy or any personal or medical destination. We have provided rides for hundreds (maybe thousands) of reasons over the past 12 years! Give us a try, you will find out why we transport hundreds of patients each week! How do you schedule a ride? Please contact us at Holt Transport,  (989) 860-1004  or by email info@holttransport.com. You can also request a quote online by clicking on this link.
Two people stand smiling next to a white van branded with the logo for Holt Transport in an outdoor parking lot.
August 28, 2025
Door-to-door Handicap Transportation Service Saginaw and Grand Blanc
August 28, 2025
National Average for No Shows Patient no shows are a frustrating and costly problem that healthcare providers face on a daily basis. According to industry data, the national average for no shows is as high as 30%. There are various reasons why patients miss appointments, from forgetting to scheduling conflicts. However, one often overlooked factor that contributes to missed appointments is transportation. This blog explores the impact that transportation has on patients no shows and the steps healthcare providers can take to reduce it. As the average American lifespan increases, so does the number of mobility-challenged patients. Whether they’re in a wheelchair or need assistance getting around, transportation is a significant issue that affects their ability to make and keep their appointments. The lack of transportation can be attributed to various reasons, from the high cost of public transportation to limited access to transportation. Patients may have to rely on family members or friends that may not be available, especially during working hours. What Are No Shows Costing Your Medical Practice? The cost of patient no-shows can be substantial for healthcare providers, and it’s more than just a financial loss. It also affects the overall quality of care provided to their patients. Healthcare providers can’t help if patients don’t show up for their appointments, which leads to delays in treatment, missed diagnoses, and prolonged illness. The ripple effect of these missed appointments can be damaging to both the provider and the patient. Arranging Transportation Can Significantly Reduce No Show Rates One potential solution to this problem is offering transportation assistance to mobility-challenged patients. Healthcare providers can partner with transportation companies or create their transportation programs to ensure their patients arrive at their appointments on time. Some hospitals have already started offering free transportation services to patients, such as shuttle buses or ride-sharing services like Uber and Lyft. While these are potential solutions, partnering with a transportation provider like Holt Transport, who specializes in non-emergency medical transportation ensures that your patient's needs are fully met. These programs can significantly decrease the number of missed appointments and improve the overall quality of care while reducing the risk of regular hospital readmissions. Adding Reminder Follow Up Calls and Messaging Healthcare providers can also implement reminder systems to remind patients of their upcoming appointments. Using a variety of communication methods such as phone calls, emails, and SMS, patients can efficiently manage their schedules, and healthcare providers can reduce the number of no-shows. When patients receive reminders before their appointments, they are more likely to remember the date and time, and, therefore, less likely to miss their scheduled visits. The healthcare industry is a challenging field, and the issue of patient no-shows is an unwelcome headache for healthcare providers. While there are various reasons why patients may miss appointments, transportation issues play a significant role. By offering transportation assistance and implementing reminder systems, healthcare providers can significantly reduce the number of no-shows and thereby improve the quality of care for their patients. Taking these practical steps is critical for providers who want to make a measurable impact on their bottom line while improving patient care. Want To Reduce No Show Rates? Introducing Holt Transport – the preferred provider of non-emergency, wheelchair transport services! With us, you can trust that every trip is safe, reliable and ADA-compliant. We’re committed to providing prompt door-to-door service with competitive rates so that your patients travel in ease and comfort. Our Wheelchair accessible vans feature Commercial Lifts approved by the ADA to load wheelchairs quickly and securely. Our Q Straint tie-down system ensures wheelchairs and powerchairs stay in place during transit. Plus, our experienced drivers ensure a pleasant experience while navigating Michigan roads – giving your patients the freedom and convenience they desire. Holt Transport also provides transportation services specific to healthcare providers – including rides to doctors’ appointments, rehabilitation therapy sessions, chemical treatments, outpatient surgeries, as well as return trips from the hospital after surgical procedures. Give your patients the care they deserve – with Holt Transport!